AI Policy Statement

2. No Use of Customer Data for AI Model Training

AsterMind does not use customer data to train, fine-tune, or improve AI models. Any AI-driven features within our platform operate on pre-trained models or rule-based automation that does not retain or learn from user interactions.

• We do not collect or store user-generated content for AI training.
• We do not use customer data to improve machine learning algorithms.
• We do not share customer data with third parties for AI training purposes.

3. AI Transparency and Explainability

We design our AI-driven automation to be transparent and explainable. This means:

• Users retain control over key decision-making processes.
• AI-generated recommendations are based on predefined business rules or customer-configured parameters.
• No black-box AI is used for critical decision-making.

4. Data Privacy and Security

AsterMind adheres to industry-leading security and privacy standards to protect customer data.

• We comply with GDPR, CCPA, and other applicable data protection laws.
• AI-driven automation is designed to process data securely without storing sensitive customer information beyond necessary operational use.
• Strict access controls ensure only authorized personnel can access customer data.

5. Fairness and Bias Mitigation

AsterMind ensures that its AI-driven automation operates without bias by:

• Using deterministic models rather than self-learning AI to maintain consistency.
• Allowing customers to configure automation rules that best fit their business needs.
• Regularly reviewing AI logic to prevent unintended biases in automated workflows.

6. Compliance and Accountability

We take full responsibility for the ethical use of AI within AsterMind. If you have concerns or require further clarification, please contact us by using our contact form.

7. Updates to This Policy

AsterMind reserves the right to update this AI Policy as our platform evolves. Users will be notified of significant changes.